Common documents
A government ID, proof of address and payment ownership are common. Higher activity can trigger source-of-funds or source-of-wealth questions.
Submit safely
Use the official encrypted account area. Never email documents to an address that cannot be verified, and redact only what the operator permits.
Prepare before withdrawal
Use accurate account details and complete routine checks early. Mismatched names, expired documents or third-party payments can delay a cash-out.